For 70 years, Ashworth Bros., Inc. has provided quality, trouble-free conveyor belting products to our customers, backed by exceptional service and support. Ashworth s metal, plastic, and hybrid conveyor belts are marked by more patents in the industry than any other belting manufacturer and the company continues to innovate to create and improve conveyor belt technologies.

Customer Service & Sales Support Team Member will serve as a point of contact for our customers for new orders, pricing and existing order inquiries and delivery expectations. Team Member will be located onsite in the Winchester Manufacturing facility to provide real time information working hand in hand with Engineering and Operations.






What you ll do:

  • Serve as a customer liaison by developing credible relationships with customers and internal business partners such as Engineering and Operations
  • Ensure all orders meet customer expectations and internal business requirements for quotations, order specifications, payment terms, and shipping method
  • Provide accurate and timely communication to customers on price quotes, order status, delivery and any changes as needed
  • Manage orders in ERP system

Qualifications:

  • High School Diploma required
  • 3 years work experience in a high volume customer support role with a manufacturing or distribution company; prefer experience working with engineered products
  • Strong knowledge of computer technology, including Microsoft Office products and ERP systems

Key Skills:

  • Call handling
  • Customer service and support
  • Communication skills
  • Organized and has the flexibility to deal with a fast paced environment

Ashworth Bros., Inc., offers a competitive benefits package to include Employee Stock Ownership Plan, group health and disability insurance, 401k matching contribution, paid vacation and sick leave, 10 paid company holidays, wellness incentive and term life insurance.



Become a part of the Ashworth team today!




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